Returns & Exchanges
At The Candy Garage, we want your sweet treats to arrive in perfect condition; if you are not satisfied with your order, items can be returned or exchanged within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and photos of the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unopened candy or merchandise in its original packaging to ensure it stays protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 business days.